Cancellation and Refund Policy
- 24-hours’ notice is required to cancel any session. If 24-hours’ notice is given, you may reschedule. If 24-hours’ notice is NOT given, you forfeit the cost of the session. If pre-paid, your funds will not be refunded. If not yet paid, payment for the missed session will be due within one week. If you have a credit card on file, it will be automatically charged.
- Intuitive Life Coaching and Discovery Session credits, whether purchased individually or through a coaching package, expire 6 months from the date of purchase. No refunds will be given for credits unused six months from the date of purchase. Requests for an extending the expiration date will be considered on a case by case basis.
- Either the Client or the Coach may terminate this Agreement at any time with two weeks written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship. Coach agrees to refund Client the cost of sessions unused within 30 days of cancellation.
- It is the Client’s responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.
- Intuitive Readings and Energy Body Alignment sessions that are cancelled may be rescheduled up to three months from the date of purchase. No refunds will be given for cancelled sessions that are not rescheduled within three months. Requests for an extending the expiration date will be considered on a case by case basis.
- Exceptions to this policy due to emergencies may be submitted via email to firstname.lastname@example.org. Emilah Dawn DeToro makes the final decision on refunds, credits, and extending session credit expiration dates.